STORRS London Privacy Policy

This Policy details how we collect and process your personal information that you provide whilst using this website www.storrslondon.com

STORRS London is a trading name of Art Workers Ltd (Registration Number: 05081481. Should you require any further information about this Privacy Policy or wish to change, update, receive a copy of or delete information held about you, please contact us using the form on this page or by emailing info@storrslondon.com or writing to STORRS London, 250 York Road, London SW11 3SJ.

This website complies with all UK and EU laws and requirements for user privacy.

What Information Do We Collect and Why?

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

· Billing and shipping address

· Details relating to your purchase

· Email address

· Name

· Phone number

· Payment Method Information

Some of this information will need to be shared with third party service providers such as logistics and courier companies for delivery of your order. In addition, government authorities and or law enforcement officials may also request it if required for the protection of our own legitimate interest in compliance with applicable laws. No information will be shared for marketing purposes.

When you provide your email address, we may sometimes send you news about our products, but you will always be able to choose not to receive such communications.

We also collect technical information about your visits to and use of this website. This may include

· Information about your browser, network, and device

· Web pages that you access and when

· Your IP address

We share this information with Squarespace, our website analytics provider and Google Analytics, to learn about site traffic and activity. Google’s Privacy Policy can be viewed at http://google.com/privacypolicy.html. This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may also receive personal information about you

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. This website is built on the Squarespace platform which needs the cookies for the proper operation of their system and to track usage of the website in order to provide you with a better user experience.

· Strictly necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

· These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Emails We May Send You

Newsletter Emails

You will only receive these if you have signed up with your email address.

Abandoned Cart

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

1. You enter your email address at checkout or are logged into your Customer Account.

2. You add a product which is in stock to your shopping cart.

3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order Update Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

· You’ve created a Customer Account

· Your Customer Account password has been reset or updated

· You’ve made a purchase

· Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Policy Updates

We may amend or update this Privacy Policy. The latest version will always be available on this website.